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Chuck Lauer's Insights

Wasps Nest

Monday, December 28, 2009

It doesn't happen often but when it does, attempting to get rid of a wasps nest in or on the outside of your home requires some thought and a certain amount of intestinal fortitude. Terry Mulligan, former head sales honcho at  Baxter and now vice-chairman of MedAssets called to relate a great customer service story that occurred to he and his wife, Susan, a couple of weeks ago at their winter home in Florida. read more

A Management Lesson with an Irish Flavor

Wednesday, December 09, 2009

Management lessons are all around us if we will only take a look. With a sharp eye we would observe the drama of everyday life going on, much of which could provide invaluable lessons, especially lessons about leadership. read more

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"We always recommend the IDN Summit meetings as a 'top show' for networking opportunities. The chance to work with such a large audience of high level decision-makers in one setting allows for a quick assimilation into the corporate account arena and provides strategic opportunities for any supplier. It is also a great occasion to stay close to the issues affecting healthcare delivery and a venue to be involved in improving them."

Maria Hames
Partner, Healthcare Links

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"There hasn’t been a more important time for CEOs to be engaged in the healthcare supply chain than now. Balancing the need to be technologically advanced with the need to maintain solid financial footing means that leaders have to examine their supply chain as an integral part of system strategy. What I want to accomplish at the IDN Summit, and beyond, is to get the right kind of dialogue going with the right people."

Chuck Lauer
Former Publisher
Modern Healthcare

www.chucklauer.com

Previous Insights
  1. Teamwork: In Business, It's No Game IDN Admin 15-May-2012
  2. Signatures and Simple Things IDN Admin 01-May-2012
  3. What We Learn from Lessons in Life IDN Admin 02-Apr-2012
  4. Negativity and Uncivil Behavior is a Telltale Sign of Character IDN Admin 20-Mar-2012
  5. Farewell to an American Hero IDN Admin 05-Mar-2012
  6. The Truth IDN Admin 22-Feb-2012
  7. Healed, Not Harmed IDN Admin 08-Feb-2012
  8. Take Time to Thank Your Mentors IDN Admin 25-Jan-2012
  9. The Placebo Effect IDN Admin 11-Jan-2012
  10. Character is Welcome IDN Admin 27-Dec-2011
  11. Believe in the Goodness IDN Admin 12-Dec-2011
  12. Patience, Persistence and Professionalism Lori Weaver 29-Nov-2011
  13. The Fallacy of Incentives IDN Admin 14-Nov-2011
  14. First Comes Trust Lori Weaver 31-Oct-2011
  15. The Value of Friendship Lori Weaver 19-Oct-2011
  16. Speaking the Same Language Lori Weaver 05-Oct-2011
  17. A True Hero Lori Weaver 20-Sep-2011
  18. Success in a People Business Lori Weaver 06-Sep-2011
  19. Don't Underestimate the Need for a Good COO Lori Weaver 23-Aug-2011
  20. Stop, Think, React Lori Weaver 08-Aug-2011
  21. Creating a Culture of Kindness Lori Weaver 11-Jul-2011
  22. Some Simple Advice for an Overly Complicated Age Lori Weaver 27-Jun-2011
  23. Things You Don't Learn in Business School Lori Weaver 15-Jun-2011
  24. Things You Don't Learn in Business School Lori Weaver 31-May-2011
  25. Improving Patient Satisfaction is Part of Doing Business Lori Weaver 18-May-2011
  26. A Mission to Serve Everyone Lori Weaver 02-May-2011
  27. A Great Dog Tale Lori Weaver 19-Apr-2011
  28. Just Don't Forget the Human Touch Lori Weaver 05-Apr-2011
  29. The Right Way to Manage a Media Storm Lori Weaver 22-Mar-2011
  30. Quality Care Isn't a Game Lori Weaver 08-Mar-2011
  31. Reaching Out to Old Friends Lori Weaver 21-Feb-2011
  32. A Strong Argument for Mentoring Lori Weaver 09-Feb-2011
  33. Dear Reader: Keep Your Manners Well-Polished Lori Weaver 24-Jan-2011
  34. When the Economy Heads North, Don't Let Service Go South Lori Weaver 10-Jan-2011
  35. To Combat Medical Errors, We Need More Berwicks Lori Weaver 28-Dec-2010
  36. John Appleyard's Overdue Recognition Lori Weaver 14-Dec-2010
  37. Celebrate, but get back to work! Lori Weaver 30-Nov-2010
  38. Leadership Lisa Ponssa 23-Nov-2010
  39. Turn the world on its head today Lisa Ponssa 02-Nov-2010
  40. Some advice on the inspired life Lisa Ponssa 20-Oct-2010
  41. Satisfied patients, better care Lisa Ponssa 06-Oct-2010
  42. Jan Jennings has the drive to transform healthcare Stephanie Beckham 15-Sep-2010
  43. Amazing Grace is Getting Hard to Find Stephanie Beckham 07-Sep-2010
  44. Selling Stephanie Beckham 25-Aug-2010
  45. The No-retirement Plan Stephanie Beckham 09-Aug-2010
  46. That Mission Thing Stephanie Beckham 29-Jul-2010
  47. Getting Down and Getting Up C H 29-Jul-2010
  48. Future shock Stephanie Beckham 12-Jul-2010
  49. How to see the C-suite Stephanie Beckham 30-Jun-2010
  50. On True Friendship C H 04-Jun-2010
  51. Taking Things for Granted R E 24-May-2010
  52. Yes, it is Your Grandpa’s Healthcare System R E 09-Mar-2010
  53. Reformers Need Nurses' Advice R E 25-Feb-2010
  54. Needed: Some Old-Fashioned Manners R E 18-Feb-2010
  55. Show Some Attitude! C H 18-Jan-2010
  56. Wasps Nest C H 28-Dec-2009
  57. A Management Lesson with an Irish Flavor C H 09-Dec-2009
  58. No Greater Calling C H 23-Jul-2009
  59. Indescribable Bond C H 24-Jun-2009
  60. Who Do You Want to be Around? C H 23-Jun-2009
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