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Chuck Lauer's Insights

Things You Don't Learn in Business School

Tuesday, May 31, 2011

Reading the paper the other day, I came across something about a sports agent. It reminded me of a book that I always recommend to young people looking for advice on succeeding in business.  read more

Improving Patient Satisfaction is Part of Doing Business

Wednesday, May 18, 2011

After an inpatient stay in which a patient was treated by the best clinicians and went home with a positive medical outcome, it may come as a surprise that this recipient of “good” care isn’t happy. read more

A Mission to Serve Everyone

Monday, May 02, 2011

Until recently I knew little about Lawndale Christian Health Center (LCHC), which is a pretty revealing statement.  read more

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"We always recommend the IDN Summit meetings as a 'top show' for networking opportunities. The chance to work with such a large audience of high level decision-makers in one setting allows for a quick assimilation into the corporate account arena and provides strategic opportunities for any supplier. It is also a great occasion to stay close to the issues affecting healthcare delivery and a venue to be involved in improving them."

Maria Hames
Partner, Healthcare Links

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"There hasn’t been a more important time for CEOs to be engaged in the healthcare supply chain than now. Balancing the need to be technologically advanced with the need to maintain solid financial footing means that leaders have to examine their supply chain as an integral part of system strategy. What I want to accomplish at the IDN Summit, and beyond, is to get the right kind of dialogue going with the right people."

Chuck Lauer
Former Publisher
Modern Healthcare

www.chucklauer.com

Previous Insights
  1. A Personal Business IDN Admin 08-May-2013
  2. Despite what you may hear, it's a great time to be in Healthcare IDN Admin 23-Apr-2013
  3. Customer Service IDN Admin 09-Apr-2013
  4. Not Just Another Day IDN Admin 25-Mar-2013
  5. Trust IDN Admin 11-Mar-2013
  6. A Greater Good Sarah Sloan 26-Feb-2013
  7. A Book Review of Unaccountable IDN Admin 12-Feb-2013
  8. My Friend Nick IDN Admin 29-Jan-2013
  9. 2013 Resolutions IDN Admin 09-Jan-2013
  10. Simple Steps IDN Admin 17-Dec-2012
  11. The Best Gift Ideas IDN Admin 04-Dec-2012
  12. Timing is Everything IDN Admin 12-Nov-2012
  13. Employee Engagement and Positive Thinking IDN Admin 29-Oct-2012
  14. VBP is Step in the Right Direction IDN Admin 17-Oct-2012
  15. Ingenuity, Leadership and Determination IDN Admin 02-Oct-2012
  16. Remember IDN Admin 17-Sep-2012
  17. Make the Call IDN Admin 04-Sep-2012
  18. It's the Little Things That Keep Us Civilized IDN Admin 20-Aug-2012
  19. Requiem for One of the Good Guys IDN Admin 03-Aug-2012
  20. The American Dream Will Never Die IDN Admin 23-Jul-2012
  21. Spectators Will Kindly Leave the Field IDN Admin 09-Jul-2012
  22. Notes for the Next Generation IDN Admin 25-Jun-2012
  23. A Valuable Early Lesson IDN Admin 13-Jun-2012
  24. Customers Are the Lifeblood IDN Admin 29-May-2012
  25. Teamwork: In Business, It's No Game IDN Admin 15-May-2012
  26. Signatures and Simple Things IDN Admin 01-May-2012
  27. What We Learn from Lessons in Life IDN Admin 02-Apr-2012
  28. Negativity and Uncivil Behavior is a Telltale Sign of Character IDN Admin 20-Mar-2012
  29. Farewell to an American Hero IDN Admin 05-Mar-2012
  30. The Truth IDN Admin 22-Feb-2012
  31. Healed, Not Harmed IDN Admin 08-Feb-2012
  32. Take Time to Thank Your Mentors IDN Admin 25-Jan-2012
  33. The Placebo Effect IDN Admin 11-Jan-2012
  34. Character is Welcome IDN Admin 27-Dec-2011
  35. Believe in the Goodness IDN Admin 12-Dec-2011
  36. Patience, Persistence and Professionalism Lori Weaver 29-Nov-2011
  37. The Fallacy of Incentives IDN Admin 14-Nov-2011
  38. First Comes Trust Lori Weaver 31-Oct-2011
  39. The Value of Friendship Lori Weaver 19-Oct-2011
  40. Speaking the Same Language Lori Weaver 05-Oct-2011
  41. A True Hero Lori Weaver 20-Sep-2011
  42. Success in a People Business Lori Weaver 06-Sep-2011
  43. Don't Underestimate the Need for a Good COO Lori Weaver 23-Aug-2011
  44. Don't Underestimate the Need for a Good COO Lori Weaver 23-Aug-2011
  45. Don't Underestimate the Need for a Good COO Lori Weaver 23-Aug-2011
  46. Stop, Think, React Lori Weaver 08-Aug-2011
  47. Stop, Think, React Lori Weaver 08-Aug-2011
  48. Stop, Think, React Lori Weaver 08-Aug-2011
  49. Creating a Culture of Kindness Lori Weaver 11-Jul-2011
  50. Some Simple Advice for an Overly Complicated Age Lori Weaver 27-Jun-2011
  51. Things You Don't Learn in Business School Lori Weaver 15-Jun-2011
  52. Things You Don't Learn in Business School Lori Weaver 31-May-2011
  53. Improving Patient Satisfaction is Part of Doing Business Lori Weaver 18-May-2011
  54. A Mission to Serve Everyone Lori Weaver 02-May-2011
  55. A Great Dog Tale Lori Weaver 19-Apr-2011
  56. Just Don't Forget the Human Touch Lori Weaver 05-Apr-2011
  57. The Right Way to Manage a Media Storm Lori Weaver 22-Mar-2011
  58. Quality Care Isn't a Game Lori Weaver 08-Mar-2011
  59. Reaching Out to Old Friends Lori Weaver 21-Feb-2011
  60. A Strong Argument for Mentoring Lori Weaver 09-Feb-2011
  61. Dear Reader: Keep Your Manners Well-Polished Lori Weaver 24-Jan-2011
  62. When the Economy Heads North, Don't Let Service Go South Lori Weaver 10-Jan-2011
  63. To Combat Medical Errors, We Need More Berwicks Lori Weaver 28-Dec-2010
  64. John Appleyard's Overdue Recognition Lori Weaver 14-Dec-2010
  65. Celebrate, but get back to work! Lori Weaver 30-Nov-2010
  66. Leadership Lisa Ponssa 23-Nov-2010
  67. Turn the world on its head today Lisa Ponssa 02-Nov-2010
  68. Some advice on the inspired life Lisa Ponssa 20-Oct-2010
  69. Satisfied patients, better care Lisa Ponssa 06-Oct-2010
  70. Jan Jennings has the drive to transform healthcare tracy hoeft 15-Sep-2010
  71. Amazing Grace is Getting Hard to Find tracy hoeft 07-Sep-2010
  72. Selling tracy hoeft 25-Aug-2010
  73. The No-retirement Plan tracy hoeft 09-Aug-2010
  74. That Mission Thing Lori Weaver 29-Jul-2010
  75. Getting Down and Getting Up C H 29-Jul-2010
  76. Future shock tracy hoeft 12-Jul-2010
  77. How to see the C-suite tracy hoeft 30-Jun-2010
  78. On True Friendship C H 04-Jun-2010
  79. Taking Things for Granted tracy hoeft 24-May-2010
  80. Yes, it is Your Grandpa’s Healthcare System Lori Weaver 09-Mar-2010
  81. Reformers Need Nurses' Advice tracy hoeft 25-Feb-2010
  82. Needed: Some Old-Fashioned Manners Lori Weaver 18-Feb-2010
  83. Show Some Attitude! C H 18-Jan-2010
  84. Wasps Nest C H 28-Dec-2009
  85. A Management Lesson with an Irish Flavor C H 09-Dec-2009
  86. No Greater Calling C H 23-Jul-2009
  87. Indescribable Bond C H 24-Jun-2009
  88. Who Do You Want to be Around? C H 23-Jun-2009