By Brian G. Grissler, President & CEO, Stamford Hospital
Providing patients with compassionate, patient-centered care is a primary focus for us.
Against this backdrop, a motivation to continue to enhance the patient experience led us to become part of a group of over 100 hospitals nationwide focused on personalizing, humanizing and 
demystifying the healthcare experience for patients and their families.
Over the last several years, we have hardwired our culture to put our patients first, created a more healing environment and have empowered patients to participate in their healthcare. We are about to embark on another exciting offering to our patients that will enable us to enhance patient care and the overall experience.
Stamford Hospital will be one of the first hospitals in the country to provide innovative "smarter" hospital rooms to patients through the use of new technology. Launched three years ago at the University of Pittsburgh Medical Center (UPMC) and jointly funded by IBM, the SmartRoom solution uses real-time location-tracking devices and other technology to bring patient information from the electronic medical record (EMR) and other data sources to a flat-screen monitor at the patient’s bedside. The technology also allows patients to identify physicians, nurses and other caregivers as they enter the room, with names and their roles automatically displayed on a monitor visible to the patient.
Most important to patients and their healthcare experience, this technology offers access to patient education, the interface with the TV and the ability to receive e-mails and have their personal photo album populated with pictures from family and friends.
As an organization, we will continue to seek out opportunities like these to enhance our patients’ experience whenever they seek care from us.
